• IGCAC Certification.
• BEP Certification.
• PGJ Certification.

When your clothes fade, you change them. When your handbag or shoes show the signs of wear and tear, you replace them too. But this cannot be done with your jewelry. It’s because your clothes and accessories are not meant to last a lifetime, whereas genuine jewelry can even be passed from generation to generation. To keep your jewelry with you forever in its original condition, you need to take good care of it and make sure you avoid doing things that will damage the precious jewels. Here is a complete guide on what to do and what not to do to prove your love with the priceless beauties.

The diamonds and gems in your jewelry sparkle because of the way light passes through them. You won’t see them shine if you keep them dirty. The layer of dust on your stones will block the passage of light, making the stones appear dull. Same goes for the metal of your jewelry. Its sheen surface fades if you let the dirt sit on it. If the metal is gold or silver, its shine will fade if you won’t clean it often, and if the metal is gold plated silver, the plating won’t last long if not kept clean.

To keep your jewelry clean, all you need to do is clean it with the soft lint free cloth which has been provided to you with your jewelry. Avoid wiping the jewelry with a wet cloth and don’t soak your jewelry in water as well. Moreover, do not use soap or any chemical to clean the metal or stones. The stones will survive the chemical, but the metal will react with the chemical and will erode soon.  Thus, use the provided cloth to wipe off the dust every time you wear your jewelry.

We understand that you love your Oppule jewelry and its beauty is so mesmerizing that you want to touch and feel it every time you wear it. But touching your jewelry constantly will steal its shine as the oil from your skin will be transferred to the stone and metal, making it appear lusterless. Moreover, rings are in maximum contact to the skin and fade quicker than other forms of jewelry. The gold plated rings lose the plating because of constant sweat released from the skin. Thus, clean your rings often so the oils and sweat don’t stay longer on them, making the shine last longer.

Store your jewelry in its original box rather than putting it randomly anywhere. Hard surfaces will leave scratches on the metal and will damage the plated jewelry. As for stones, Oppule® simulated stones are harder and more durable than the mined stones. But still, extremely rough use will cause to stone to chip from the edges. Once a stone is damaged, it is impossible to restore its original luster and shine. Also, avoid placing all you jewelry together in one box. When metal rub together, they get scratched and lose their original beauty. Always keep your jewelry in its box or if you want to keep it somewhere else, wrap it in a soft tissue and place it securely and separately.

There are times when you should take your jewelry off. It’s better to take your jewelry off during any activity that involve the use of chemical e.g., cleaning and gardening. As mentioned, chemical will damage the metal and steal the shine of stones. Moreover, remove your jewelry during any vigorous activity e.g, while rigorous cleaning or sports as it will cause the stone to chip and can also remove the stone from its setting. Keep your jewelry away from perfume, lotion and makeup as they will accumulate in the tiny gaps of your jewelry, making it difficult to clean. It’s not necessary to keep wearing your jewelry every time. Wear it when it’s worth wearing.

Remember, genuine jewelry requires extra care. Gold and silver themselves are worthy and the Oppule® stones are highly valuable. Thus, when you have something that precious, you should always take measures to keep it safe and lasting, so can wear your favorite jewelry as long as you can!

Shipping Information:

Delivery time
1. It takes 3 to 5 working days to deliver orders that are readily available in our warehouse, such as silver jewelry and perfumes.
2. It takes 5 to 7 working days to deliver orders that are not readily available in our warehouse, such as gold and diamond jewelry.

 

Return Information:

15 Days Money Back Policy
If the product is returned within 15 days, the amount will be refunded to your Oppule Wallet. You can choose to make another purchase with the amount in your wallet or transfer this payment to your bank account.

100% Refund
Our 15-day return policy gives you time to ensure your satisfaction with your purchase. If you have a valid reason for returning the product, we will provide you with a 100% refund or exchange according to your preference. Valid reasons for return include:

• Damaged Product: Items that arrive in a condition that is not as described.
• Wrong Item: Products that do not match your order.
• Missing Parts/Items: Essential components that are not included with your order.
• Defective Product: Items that are non-functional or broken.

To initiate a return, please inform us within 3 days from the date of delivery. No return claims will be accepted if you fail to inform us with proof within this timeframe. You can find additional information about our policies at Terms & Conditions page.

Note: Returns & exchanges are not applicable for perfume testers and products on sale at discounted prices. Customers are responsible for the return shipping costs unless the return is due to an error on our part. Items must be returned in their original packaging and condition for a full refund. In rare cases, one perfume tester in your sample set order may be substituted due to unavailability.

 

Lifetime Buy-Back:

Buy Back Policy
If you opt for buy-back, you can return the jewelry product any time after one year from the purchase date. You will receive a 90% refund of the total amount of the product. The remaining 10% (not less than Rs. 2500) will be deducted towards recovery costs. Refunds will be processed via online bank transfer within 15 days of product return.

Note that if there are signs of alteration on the product or main packaging by anyone other than Oppule, the product will not be accepted for return. Upon return, the product will undergo a quality inspection, and we reserve the right to adjust the buy-back amount based on the inspection results.

For any questions or to initiate a return, please contact our customer support team via our Facebook & Instagram or reach us at our email sales.oppule@gmail.com page or our customer service contact number.