Shipping & Return

15 Days Money Back Policy
If the product is returned within 15 days, the amount will be refunded to your Oppule Wallet. You can choose to make another purchase with the amount in your wallet, or you can transfer this payment to your bank account.

100% Refund
Our 15 days return policy gives you time to make sure that you are satisfied with your purchase. If you find any valid reason to return the product, we will provide you with a 100% refund or exchange according to your preference. Valid reasons to claim the return policy are mentioned below. If you have a valid reason, inform us with in 3 days from the date of your order delivery. No return claim will be accepted if you are failed to inform us the valid reason with proof with in three days from the date of order delivery.

Valid Reasons
a. Damage Product.
b. Wrong Item.
c. Missing Parts / Items.
d. Defective Product.

Lifetime Buy-Back
If you opt for buy-back, you can return the product any time you please after one year of the purchase date. You will get a 90% refund of the total amount of the product. The remaining 10% of the total amount of the product must not be less than Rs.2500 while this 10% will be deducted towards recovery costs. You will receive the refund through online bank transfer within 15 days of the return of product.
If there are signs of alteration on the product or main packaging by anyone other than Oppule, the product shall not be accepted for return. On return, the product will go through a quality inspection, based on which we reserve the right to change the buy-back amount of the product.

Delivery Information:
a. It takes 3 to 5 working days for orders that are readily available in warehouse to dispatch such as silver jewellery and perfumes.
b. It takes 5 to 7 working days for manufacturing only for orders that are not readily available in warehouse such as gold and diamond jewellery.

Note:
Return & Exchange are not applicable for perfume testers orders.
It may also happen in extreme rare case that one perfume tester in your sample set order might be changed due to unavailability.